Computerized Business Solutions (CBS) ("CBS", "we", "us", or "our") develops and operates CBS Educare, a school management and educational ERP application used by schools, educational institutions, teachers, staff, students, and parents/guardians.
This Privacy Policy explains how we collect, use, store, protect, and disclose information when you use the CBS Educare mobile application, web application, and related services. We are committed to protecting personal information and handling it responsibly.
By using CBS Educare, you acknowledge that you have read and understood this Privacy Policy. Where required, we will obtain appropriate consent or authorization before collecting or processing personal information.
Depending on the features enabled by your school or institution and the way you use CBS Educare, we may collect and process the following categories of information:
Account and Profile Information: Information such as name, username/user ID, school/institution ID, contact details, profile photograph, account type, and other information required to create and manage an account.
Student Information: Information relating to students that may be provided or managed by the school, authorized school personnel, or parents/guardians. This may include student name, admission/registration number, roll number, class, section, academic session, date of birth where applicable, parent/guardian details, attendance, leave, examination and academic records, fee-related information, and other information required for school administration.
Teacher and Staff Information: Where applicable, information relating to teachers and school staff may include name, employee/staff ID, contact details, attendance, leave, assigned classes or responsibilities, and other information required for school administration.
School and Administrative Information: Information relating to the school or institution and its users may be processed to provide features such as attendance, examinations, fees, homework, notices, circulars, communication, timetable, and other administrative services enabled by the school.
Device and Technical Information: We may collect limited technical information necessary to operate, secure, troubleshoot, and improve the application. This may include IP address, device type, operating system information, application/browser information, application version, diagnostic information, and other technical information generated during use of the service.
Notification Information: CBS Educare may use device notification information, such as a notification or messaging token, where required to deliver school-related push notifications and alerts.
Usage and Log Information: We may maintain technical logs relating to application access, errors, security events, and use of features for purposes such as troubleshooting, security, service reliability, and improvement of the application.
Information You Provide: You may provide additional information when using features of CBS Educare, communicating with your school, submitting requests, or contacting our support team.
We use information collected through CBS Educare for purposes including:
Providing and Operating Services: To provide school management, student management, attendance, academic, examination, fee, homework, communication, notification, and other features enabled by the school or institution.
Account Management: To create, authenticate, maintain, and manage user accounts and provide access according to the user's role and permissions.
School Communication: To send or facilitate school-related communications, including notices, circulars, announcements, homework information, fee-related notifications, attendance information, examination information, and other educational or administrative communications.
Security and Fraud Prevention: To protect accounts and services, detect unauthorized access, investigate suspicious activity, prevent misuse, and maintain the security and integrity of our systems.
Technical Support: To diagnose technical problems, resolve issues, respond to support requests, and maintain the reliability of the application and related services.
Service Improvement: To understand application performance and usage patterns and improve the functionality, reliability, usability, and security of CBS Educare.
Legal and Regulatory Requirements: To comply with applicable laws, regulations, legal processes, and legitimate governmental requests where required.
CBS Educare is primarily provided as a school management service. Depending on the user's role, school administrators, authorized teachers, staff, students, and parents/guardians may have access to information relevant to their responsibilities and permissions.
Schools and educational institutions are responsible for determining which users are authorized to access school information and for configuring appropriate user permissions within the system.
We process information on behalf of schools and institutions to provide the services they have requested from CBS. Users should contact their school or institution for questions regarding school records or information maintained by the school.
CBS Educare may use push notifications to provide school-related information such as announcements, notices, homework, attendance updates, fee-related information, examination information, and other communications enabled by the school.
Depending on the features used, the application may request device permissions that are necessary for specific functionality. You may manage applicable permissions through your device settings. Disabling certain permissions or notifications may prevent some features from functioning correctly.
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
Depending on the service and environment, these measures may include secure HTTPS/TLS communication, authentication and authorization controls, restricted administrative access, server-side security controls, access monitoring, and technical safeguards designed to maintain the confidentiality and integrity of information.
However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure. Therefore, while we work to protect personal information, we cannot guarantee absolute security.
We retain personal information for as long as reasonably necessary to provide CBS Educare services, maintain school and administrative records, provide support, maintain security, resolve disputes, comply with applicable legal or regulatory requirements, and fulfil other legitimate operational purposes.
When an account deletion request is approved and processed, personal information associated with the user's account will be deleted or anonymized where applicable, subject to information that we or the relevant school are legally required or otherwise permitted to retain.
Information retained for legitimate legal, security, accounting, regulatory, or record-keeping purposes will be retained only for the period reasonably necessary for that purpose.
If CBS Educare allows you to create an account, you may request deletion of your account and associated personal information.
Users can submit an account deletion request through our publicly accessible Account Deletion Request page:
Account deletion request form — public URL for Google Play and web users: https://educare.cbstech.in/account-deletion.php
Users may also initiate account deletion through the applicable account or profile functionality within CBS Educare where such functionality is available.
To protect accounts from unauthorized deletion requests, we may require reasonable verification of account ownership before processing a deletion request.
After verification and approval, we will process the deletion request in accordance with our applicable procedures. Certain information may be retained where necessary for legal, regulatory, security, fraud-prevention, accounting, dispute-resolution, or legitimate school record-keeping purposes.
Where school records are controlled or maintained by the relevant educational institution, the school may be responsible for determining the retention or deletion of such records in accordance with applicable requirements.
CBS Educare is designed for use by schools and educational institutions and may process information relating to students who are minors.
Student information may be provided or managed by the school, authorized school personnel, or a parent/guardian as applicable. We process student information for legitimate educational and administrative purposes requested by the school and its authorized users.
We do not knowingly sell student personal information or use student information for behavioral advertising.
Parents or guardians who have questions regarding information relating to a student should contact the relevant school or contact us using the information provided below.
Depending on your role, applicable law, and the services provided by your school, you may have the ability to:
Review or update certain account or profile information.
Request correction of inaccurate personal information.
Request deletion of your account and applicable personal information.
Manage application permissions through your device settings.
Manage notification permissions through your device settings.
Contact your school regarding school-controlled student or academic records.
CBS Educare may integrate with or use third-party services where required to provide specific functionality. Third-party services may have their own privacy policies and terms of service.
Where CBS Educare provides links to external websites or services, those websites are not controlled by CBS. We recommend reviewing the privacy policy of any third-party service before providing information to it.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
When we make material changes, we may provide appropriate notice through the application, website, or other reasonable means. The latest version of this Privacy Policy will display the applicable effective or last-updated date.
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:
Computerized Business Solutions (CBS)
CBS Educare
Email:
support@educare.cbstech.in
Thank you for using CBS Educare. Computerized Business Solutions is committed to protecting personal information and providing a secure and reliable educational management platform.